Terms & Conditions
In booking services, it is implied that you agree to the following terms and conditions.
Providing accurate contact details means that I have alternative means of communicating with you, should Zoom play up on the day of your session, and that you can receive appointment reminders, etc.
Your information is collected solely in order to provide quality health care. Having accurate and complete intake information means that I can proactively assess your potential needs, make intuitive connections, and provide the most comprehensive work possible in session, whilst also ensuring that I treat you as safely and responsibly as possible.
You are not obliged to provide any information requested of you although failure to do so may compromise the quality of your treatment. You have the right to access information collected about you, except in circumstances where access may legitimately be withheld. In this instance, you will be given an explanation for withholding.
If your information is to be used for any other purpose other than set out above (i.e. to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request), your further consent will be obtained.
Please understand that if you have had your condition for a long time, it may also take some time for things to unwind and give you the results you require. Everybody is different. Some respond quickly and their symptoms do not return, others take longer because the body has a need for the dynamic it has set up, on some level. In many cases, when long-term conditions begin to shift, you may experience a temporary worsening of symptoms, before things settle down.
This is quite normal, and referred to as a “healing crisis”. I do what I can to minimise this, but some things are out of my hands. When we are working on deeper, emotional levels, you may experience various sensations or emotions. Please feel safe to express these and allow them to be felt and released. Whilst there is no need to re-live any “story” which is private or distressing, the more I can understand the terrain of your particular history, and what you are expecting from treatment, the better I will be able to serve you.
Human health is a most varied, complex and far reaching arena. It is impossible to accurately predict outcomes. Each person’s experience will be unique, and indeed likely to vary over time. In a reality where it is not even possible to find a shampoo to meet the needs of everybody, it must be acknowledged that there are no guarantees with any type of energy work. What works brilliantly for one person, may not work for another. All treatment is undertaken with due diligence, best efforts and intentions for the highest outcomes possible. Professional boundaries are an important part of this.
This work is not a replacement for mental health services like Counselling, Psychology, Psychotherapy or Psychiatry. It can work very well as a companion to these services, but works more in the spaces where these other services do not reach, and to enhance and integrate this other work. If you have not already undertaken significant self inquiry and healing work, are not familiar with Energy Work, have a tendency to dissociate, are in active acute trauma or the very early stages of recovery – then this work may not be appropriate for you just yet.
Alcohol & Drugs
The way that I work requires me to be completely open to you, energetically. Because of this, I ask you to please come to your appointment with a clean system. This is also best for you, so that any pain or discomfort feedback from your body is not dulled.
If you do come to a session under the influence of drugs or alcohol, I may refuse to treat you and you will still be charged for the session. My system is highly sensitive and if I’m adversely affected by being in yours, I may have to refuse further treatment.
Aggression and Violence
Aggression and violence will not be tolerated.
I am able to do the work that I do so well, in part, because of my exceptionally high sensitivity and the fact that my personal history allows me to recognise and tune into particular trauma signatures and patterns. However the flip side to this sensitivity is that if I feel unsafe, I won’t be able to continue working with you effectively. If you become aggressive or threatening, I will end the session and you will still be liable for the full session fee. Please address any concerns in a respectful and responsible way so that I can actually help.
Right to Refuse
I reserve the right to refuse to work with anybody that I do not feel comfortable or qualified to work with, for whatever reason. Anyone who books a session after I have given notice to discontinue working will have the session cancelled and refunded, less PayPal fees. Any continued harassment or showing up at my home without permission may result in the police being called.
No-Shows & Late Cancellation
People who simply do not show up for their appointment and don’t get in touch to explain will forfeit the full fee.
I do a fair amount of preparation before sessions, and can often feel things brewing ahead of time. It’s not great for either of us to be in limbo with this process having begun, and not bring it to completion. Nor is it respectful to my spirit team.
Late cancellations (less than 24 hours notice) for reasons other than illness, will incur a $50 late cancellation fee, because it does not allow time for anyone else to book the space.
Due to previous abuse of my time, I no longer answer the phone unless it has been pre-arranged. Please use email to communicate in between sessions, or book a Zoom call. Txt is a good option if you need to reschedule at short notice or are running late.
Having firm boundaries in place allows me to keep offering the work that I do, without burning myself out. And keeps the professional relationship clean.
Referrals and Other Resources
I may send you additional resources when I think they are relevant or may be helpful to you, or suggest other services as I feel appropriate. It is always up to you to use your own discernment to evaluate the validity of these services for yourself. Take only what resonates, and feel free to discard what does not. Any additional support received outside of paid sessions is given freely but should be acknowledged as a bonus, according to my available personal resources at the time, and may not be expected to be repeated at a future time.
Links to other Websites